Privacy Policy

1. Introduction

Welcome to SquadFill ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the UK Data Protection Act 2018. If you are a resident of the United Kingdom or European Union, you have specific rights regarding your personal data as outlined in this policy.

Please read this Privacy Policy carefully. By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

2. Data Controller

For the purposes of UK and EU data protection law, the data controller is:

If you have any questions about this Privacy Policy or our data practices, please contact us using the information above.

3. Information We Collect

3.1 Personal Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Name, email address, phone number, profile picture, date of birth, and authentication credentials
• Profile Information: Username, bio, sports preferences, skill levels, and other information you choose to add to your profile
• Payment Information: Payment card details, billing address, and transaction history (processed securely through third-party payment processors)
• Communications: Messages sent through our platform, customer support inquiries, and feedback
• Game Information: Games you create or join, game locations, schedules, and participation history

3.2 Information Collected Automatically

When you use our Service, we automatically collect certain information:

• Location Data: Precise or approximate location information when you enable location services
• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App features accessed, pages viewed, time spent on pages, links clicked, search queries
• Log Data: IP address, browser type, access times, referring/exit pages, and crash data
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to track activity and improve user experience

3.3 Information from Third Parties

We may receive information about you from third parties:

• Social Media: If you connect your account with social media platforms (e.g., Facebook, Google), we receive basic profile information
• Payment Processors: Transaction confirmation and payment status information
• Analytics Providers: Aggregated usage statistics and demographic information

4. How We Use Your Information

We process your personal data based on the following legal bases under GDPR:

4.1 Performance of Contract

We use your information to provide and maintain the Service:

• Create and manage your account
• Enable you to find, create, and participate in games
• Process payments and manage your wallet
• Facilitate communication between users
• Send you transactional notifications (game updates, payment confirmations)
• Provide customer support

4.2 Legitimate Interests

We process your data for our legitimate business interests:

• Improve, personalize, and develop our Service
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address fraud, security issues, and technical problems
• Enforce our Terms and Conditions
• Conduct research and analytics
• Send marketing communications (with opt-out options)

4.3 Legal Obligations

We process your data to comply with legal requirements:

• Respond to legal requests and prevent harm
• Comply with applicable laws and regulations
• Maintain records for accounting and tax purposes

4.4 Consent

Where required by law, we process your data based on your consent:

• Location services (you can disable in device settings)
• Push notifications (you can disable in app settings)
• Marketing communications (you can unsubscribe anytime)

5. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

5.1 With Other Users

Your profile information (name, photo, bio) and game participation are visible to other users to facilitate game organization.

5.2 Service Providers

We share data with third-party service providers who perform services on our behalf:

• Cloud hosting providers
• Payment processors
• Analytics providers
• Customer support tools
• Email and communication services

These service providers are contractually obligated to protect your data and only use it for the specified purposes.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities:

• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• To investigate fraud or security issues
• In connection with legal proceedings

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any change in ownership or use of your data.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside the United Kingdom and European Economic Area (EEA) where our service providers operate.

When we transfer your personal data outside the UK/EEA, we ensure appropriate safeguards are in place:

• EU Standard Contractual Clauses
• UK International Data Transfer Agreement (IDTA)
• Adequacy decisions by the UK or EU Commission
• Other approved mechanisms under UK/EU data protection law

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for up to 2 years after account closure
• Transaction Records: Retained for 7 years for accounting and tax purposes
• Communications: Retained for 3 years or as long as necessary for legal purposes
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics

When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Rights Under GDPR

If you are a UK or EU resident, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at hello@voidlogictech.com. We will respond to your request within one month.

You also have the right to lodge a complaint with a supervisory authority:

• UK: Information Commissioner's Office (ICO) - https://ico.org.uk
• EU: Your local data protection authority

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest using industry-standard protocols (TLS/SSL)
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at hello@voidlogictech.com. We will delete such information from our systems promptly.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Performance Cookies: Help us understand how users interact with our Service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to provide relevant advertisements (with consent)

12. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of material changes by:

• Posting the updated policy on our website and app
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.